RackNine

Racknine is the evolution of its former company, Couple Guys Consulting. Originally founded in February of 1997, Couple Guys Consulting grew as a leader in automated website management, developing the popular and widely-used SiteTools content-creation system. Couple Guys Consulting entered the web hosting arena in 1999 after being unable to find a reliable method to outsource its hosting arrangements. A subsidiary (CGC Network) was formed to handle hosting needs of both Couple Guys Consulting’s web presence as well as needs of a quickly growing userbase who were also unhappy with their current hosts. Hardware solutions were heavily researched, technical staff was hired and trained, and CGCNetwork’s experience in high quality dedicated - and shared - hosting began.Racknine technical support will address needed patches, backups, monitoring and vulnerability assessments. Customers can get the power of a dedicated server without having to perform all of the administrative RackNine.com tasks associated with an unmanaged account such as server startup, patching and anti-virus protection. Add-on services, with the purchase of a service contract, include security scans, backup and recovery, monitoring and escalation management, at no additional fee. Custom engineering options are also available, billed at a flat hourly rate. The plan can be added to qualified dedicated hosting accounts during the purchase process. While users are provided with a basic startup environment, RackNine can also assist customers who have special needs.